Privacy Policy

Last Updated: May 21, 2026

Introduction

This Privacy Policy describes how we ("Company," "we," "us," or "our") collect, use, and share information when you use our developer productivity platform (the "Service"). The Service provides analytics, pull request review tools, workflow monitoring, and third-party ticket integrations for software development teams.

Information We Collect

Information You Provide

  • Account Information: Email address, name, and GitHub account details when you sign up
  • Payment Information: Processed securely through Stripe (we do not store credit card details)
  • Support Communications: Any information you provide when contacting support

Information We Collect Automatically

  • GitHub Data: Workflow runs, job data, repository information, pull requests, code review activity, and repository metadata via OAuth and webhooks
  • Usage Data: How you interact with the Service, features used, pages visited
  • Technical Data: IP address, browser type, device information, timestamps
  • Cookies: We use cookies to maintain your session and improve the Service

Information from Third Parties

  • GitHub: Repository data, workflow runs, pull request data, and account information via GitHub OAuth
  • Atlassian/JIRA: Issue keys, summaries, statuses, status categories, and assignees from JIRA workspaces you connect to the Service
  • Stripe: Payment status and billing information

How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve the Service
  • Process your transactions and send related information
  • Monitor and analyze workflow performance and trends
  • Display linked ticket context (JIRA issues) alongside your pull requests
  • Send administrative information, updates, and security alerts
  • Respond to your requests and provide customer support
  • Detect, prevent, and address technical issues or fraud
  • Comply with legal obligations

Third-Party Integrations

JIRA / Atlassian

When you connect a JIRA workspace, we access your Atlassian account via OAuth 2.0 on your behalf. Specifically:

  • What we access: Issue keys, summaries, statuses, status categories, and assignees for issues referenced in your pull requests
  • How we store it: OAuth access and refresh tokens are stored encrypted using AES-256 encryption. Issue data is cached temporarily (up to 5 minutes) in Redis to reduce API calls
  • How we use it: Solely to display linked ticket context alongside your pull requests within the Service
  • What we do not do: We do not sell, share, or use your JIRA data for any purpose other than providing the Service
  • Disconnecting: You can disconnect your JIRA workspace at any time via Settings → Integrations. Upon disconnect, your OAuth tokens are deleted immediately. Cached issue data expires within 5 minutes
  • Account deletion: Upon account deletion, all stored JIRA tokens and associated data are removed within 30 days

GitHub

When you connect your GitHub account, we access repository and workflow data via OAuth and GitHub App installation. We do not access your source code contents beyond what is necessary to display pull request metadata.

Data Sharing and Disclosure

We do not sell your personal information. We may share information with:

Service Providers

  • GitHub: To access your workflow and pull request data via their API
  • Atlassian: To access your JIRA workspace data via their API on your behalf
  • Stripe: To process payments
  • Google Cloud Platform: Where our infrastructure is hosted
  • Email Service Providers: To send transactional emails

Legal Requirements

We may disclose information if required by law, court order, or to:

  • Comply with legal process
  • Protect our rights, property, or safety
  • Prevent fraud or security issues

Business Transfers

If we are involved in a merger, acquisition, or sale, your information may be transferred as part of that transaction.

Data Storage and Security

  • Location: Data is stored on Google Cloud Platform servers in the United States
  • Retention: We retain your data while your account is active and for up to 30 days after deletion (unless longer retention is required by law)
  • Security: We implement industry-standard security measures including encryption in transit (TLS) and at rest (AES-256 for OAuth tokens)
  • Backfill Data: Historical workflow data is retained according to your subscription tier (Free: 90 days, Team: unlimited)

Your Rights and Choices

Access and Control

  • Account Settings: Update your profile and preferences
  • Integration Management: Connect or disconnect third-party integrations (JIRA, Slack) via Settings → Integrations
  • Data Export: Request a copy of your data (available on all plans)
  • Account Deletion: Delete your account at any time (data deleted within 30 days)

Marketing Communications

You can opt out of marketing emails via the unsubscribe link. We will still send transactional emails related to the Service.

Cookies

You can control cookies through your browser settings, though this may affect Service functionality.

Data Protection Rights (GDPR)

If you are in the European Economic Area, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request data portability
  • Withdraw consent

To exercise these rights, contact us at hello@bondsmith.dev

California Privacy Rights (CCPA)

California residents have the right to:

  • Know what personal information is collected
  • Know if personal information is sold or disclosed
  • Opt-out of the sale of personal information (we do not sell data)
  • Request deletion of personal information
  • Not be discriminated against for exercising these rights

Children's Privacy

The Service is not intended for users under 13 years old. We do not knowingly collect information from children under 13. If you believe we have collected such information, contact us immediately.

Third-Party Links

The Service may contain links to third-party websites or services (e.g., GitHub, Atlassian). We are not responsible for their privacy practices.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

  • Posting the new policy on this page
  • Updating the "Last Updated" date
  • Sending an email notification (for significant changes)

Continued use of the Service after changes constitutes acceptance of the updated policy.

International Data Transfers

If you are accessing the Service from outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate.

Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at:

Email: hello@bondsmith.dev Support: hello@bondsmith.dev

For data protection inquiries (EU users): Data Protection Officer: hello@bondsmith.dev


Summary of Key Points

What data we collect:

  • GitHub account, repository, pull request, and workflow data
  • JIRA issue keys, summaries, statuses, and assignees (when JIRA is connected)
  • Email and payment information
  • Usage and technical data

How we use it:

  • Provide the Service
  • Display linked ticket context on pull requests
  • Improve features
  • Process payments
  • Send important updates

Your rights:

  • Access your data
  • Delete your account
  • Export your data
  • Disconnect integrations at any time
  • Opt-out of marketing

We do not:

  • Sell your data
  • Share data except as described above
  • Access your source code contents
  • Use your JIRA or GitHub data beyond providing the Service